FAQ

FAQ:

1. Are you a factory?

We are a factory. Our factory address is: No 18, 1st Lane, Dajiwei, Shitan Road, Baiyun District, Guangzhou. We can pick you up at the airport or in your hotel.


2. If your price is negotiable?

Yes, our price is according to your quantity and requirements. As a factory, we are more flexible to meet your demand. 


3. Can you make the lights and packing with my logo with small quantity?

Yes, we can.


4. How to know your quality?

We can offer you sample to test, please contact us by email or whatsapp. 


5. Does your products have any certification?

Yes, our products have CE,ROHS certificate.


6. How about your warranty?

We are offering 2 years warranty for all our products, during the warranty term, we can offer you free spare parts with free shipping charge. 


7. How to be your distributor?

Welcome to be our distributor, and we hope you can try our products first, after few orders’ trying, we can meet each other and discuss more details to be our distributor. 


8. Can you offer us the pictures without your watermark?

Yes, we can. 


9. What’ s your payment method?

T/T and Western Union is acceptable for us, other payment method is negotiable. 


10. How to place an order?

Please kindly send us you order by email or by Whatsapp or Wechat, number is: 0086-13710259815, or by Skype: mifiriver, and we will make a PI for you to confirm. 


11. What are the shipping methods, and how long?

By Air, by Express or by Train or by sea. It is up to the quantity, and your requirements. 

By sea: 20-40days

By air: 3-8 days 

By express: 3-6days

By train: 20-30 days (including tax and custom clearance).


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